Frequently Asked Questions
These questions are some of our most often-asked questions. If you should need to contact us directly, please click on our Contact Us section.
What is my account number and bank routing number?
How do I change the address on my account?
How do I order checks or deposit slips?
How do I place a stop payment?
How do I stop an automatic debit from my account?
How do I send a wire transfer?
What information do I need for an incoming wire transfer?
Q. What is my account number and bank routing number?
A. Your checking account number is the ten digit number immediately following the nine digit routing number at the bottom of your check. Our bank routing number is 053012265.
Q. What are your deposit rates?
A. Contact any First Trust Bank office for current rates on our deposit products.
Q. How do I change the address on my account?
A. You can change your address at any First Trust Bank office by completing a change of address form.
Q. How do I order checks or deposit slips?
A. You can order checks or deposit slips by mailing your reorder form located with your current supply of checks and/or deposit slips or at any First Trust Bank location.
Q. How do I place a stop payment?
A. You can place a stop payment on person at any First Trust Bank location or through online banking.
Q. How do I stop an automatic debit from my account?
A. If another financial institution or company, such as an insurance company, is debiting your account, you will need to contact them directly to cancel the automatic debit.
Q. How do I send a wire transfer?
A. Requests for outgoing wire transfers must be originated in person at your First Trust Bank office during normal business hours. You will need to obtain the receiving company’s’ wiring instructions. There are fees to send both domestically and internationally.
Q. What information do I need for an incoming wire transfer?
A. You will need the following information:
- Bank Name: First Trust Bank
- Bank Address: 1420 E 3RD ST., Charlotte, NC 28204
- ABA number: 053012265
- Beneficiary: (receiving customer –as shown on account )
- Beneficiary address:
- Beneficiary account number:
- Wire amount:
- Reference information: (if applicable)
Helpful Calculators
Our calculators can help you with anything from home mortgages to car loans.
Personal Banking
We have a wide variety of personal checking and savings account options.
